What started as a single store in East London has grown into a network of award-winning self storage facilities across London. Throughout every stage of our journey, one thing has remained the same: putting our customers first and delivering the level of service we’d expect ourselves.
What started as a single store in East London has grown into a network of award-winning self storage facilities across London. Throughout every stage of our journey, one thing has remained the same: putting our customers first and delivering the level of service we’d expect ourselves.
We will support and develop our talent, empowering them to build Attic into a "best-in-class" self-storage business that will deliver 1 million square feet of high quality self-storage space to the London market."
We offer an outstanding, digitally-led and best in class customer experience in the self storage space. We do this in an ethical and responsible manner, having a positive impact on the communities we serve; and we do this in order to set new standards and drive positive change in our industry, producing a legacy our whole team can rightly be proud of for years to come.
At Attic Self Storage, our customers come first. We strive to provide comfort, convenience and peace of mind at every stage of your storage journey. That’s why we:
We view our units as an extension of your home or office and therefore believe that you should be able to access your things whenever you wish. Therefore we offer complimentary, 24-hour access as standard to all our customers.
We understand that many people are unfamiliar with self-storage facilities but also that it’s not always possible to find time to come and visit us in person. For this reason we have developed our Virtual Reality tours so that you can have a look around our facilities at your leisure.
We have a trusted network of suppliers and our team can help arrange someone to move your things into your unit for you – so you can even move in without leaving home too.
This is the stage where you will set up your account. Rather than coming into store with proofs of identification and needing to sign a manual contract, with Attic Self Storage, you can do all of this online from your own home. This means that should you choose to move into your unit yourself, then you can do this directly without needing to spend time doing this in-store when you’d rather be moving in. The process is quick and simple and should you have any issues then our teams are always on hand to help.
Access to the site (Bow) is by a unique PIN code which also controls the alarm on your unit and our new stores (Marylebone, Harrow and Beckton) are equipped with app-controlled locks. You have complete control over who accesses your storage unit at all times.
It’s simple for you to check in to your unit online which saves time when you come to move in. You can upload identification and sign a contract all from the comfort of your own home. Once you have checked in then you can create your account that you can use to manage payments and your unit 24 hours a day.
Our ethos is to play an active role in the communities in which we operate. We support numerous local charities and causes. As a customer of ours, your voice counts so please let us know if you have a preference as to which causes we should support.
Our sites all have fully secure perimeter fencing and are protected with our Perimeter Defense System TM which includes remotely monitored CCTV and motion sensors.
Each of our stores complies with the UK Self Storage Association’s requirements and best practice recommendations. We also designed our patented security system featuring individually alarmed units, controlled access, monitored CCTV and more so you can store with confidence knowing your belongings are protected around the clock.
We are proud to have been the first London Living Wage accredited storage operator in the UK, and we continue to believe both in fair pay and in sharing our success with the whole team.
Providing storage space is only part of the solution. We offer discounts on our range of packaging materials to our storage customers.
If you find a competitor with a lower price with the same quality offering, then we will match their price AND offer an additional week free.
To support and encourage the use of electric vehicles we provide free vehicle charging points at all of our sites. We believe that by providing these, we are helping to drive awareness and uptake of electric vehicles, benefitting local air quality and the wider environment.
Our commitment to meeting and exceeding industry standards has earned us a range of accreditations.
All our units are built from galvanised steel and are fitted with doors with secure steel hinges, alarms and individual lock mechanisms so that you can fit your own padlock.
Our facilities have the latest early fire detection warning systems that guarantee that alarms and our response protocol are triggered as soon as possible.
You can extend or reduce your stay, or change the size of your storage space, at any time. We will always do our best to accommodate your requests and make sure that you have the space you need!
If you decide you need to move out sooner than anticipated, there’s no need to worry. We’ll refund your payment for any days that you do not use your unit after you’ve moved out. Simply give us a month’s notice – just like renting a flat.
For customer convenience we take contactless payments including Google Pay and Apple Pay.
Parking is hard to come by – all our sites have free spaces for unloading and loading.
Looking for storage space in London with your own personal loading bay and 24hr access? Look no further, we have the perfect solution for you.
We offer forklift facilities at our new stores to help with the heavy lifting.
At Attic Self Storage, we’re committed to making a positive impact in the communities surrounding our stores. We support a range of local charities and community initiatives across London, helping causes that matter to our customers, neighbours and team members. If there’s a local charity you’d like us to support, we’d love to hear from you!
We’re also proud to have been the first storage operator in the UK accredited as a London Living Wage Employer. Fair pay, investing in our people and sharing our success are values that have always been at the heart of Attic Self Storage. By supporting both our local communities and our team, we’re helping create a stronger, more sustainable future for everyone. Read more about our company’s social values and team culture.
We believe great storage should have a positive impact beyond our buildings. By investing in solar power, electric vehicles, EV charging infrastructure and more sustainable store design, we’re making responsible choices that support our customers, communities and the environment. Explore the steps we’re taking to build a more sustainable storage business and reduce our environmental impact across London.